Terms and Conditions

OVERVIEW
This website is operated by Tarra Lu. Throughout the site, the terms “we”, “us” and “our” refer to Tarra Lu. Tarra Lu offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Squarespace. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.

These terms and conditions ("Terms") govern your use of www.tarralu.com ("the Website"), owned and operated by TARRA LU, LLC ("TARRA LU"). By accessing or using the Website, you agree to be bound by these Terms.

Our Offers and Pricing

We offer services, digital and physical products on this Website. The price of these services and digital and physical products can be found listed on the Website. This price includes all applicable taxes and other fees.

Purchases

When you make a purchase on the Website, you will be able to choose the third party payment processor that will collect your payment information and process your payment. You may make purchases using the following third party payment processors: Apple Pay, PayPal, and Stripe. We are not responsible for the collection, use, sharing or security of your billing information by these third party payment processors. The following payment method(s) are accepted by the third party payment processors: American Express, MasterCard, and Visa.

You hereby represent and warrant that you have the legal right to use the payment method(s) in connection with any purchase and that the information that you supply to us and to the third party payment processor(s) is true, correct and complete.

Cancellation Policy

We do not offer you the ability to cancel any purchases that you have made of the services and digital products offered on our Website. For original work, orders canceled within the first 24 hours may incur a 20% fee.

We do not reserve the right to cancel your purchase.

Refund Policy

We do not offer refunds on any digital products purchased on this Website. All sales of original artwork are final. Returns or exchanges of original work are not available except for the most extreme situations.

TARRA LU is not liable for any mishandling or failed delivery by the shipping service (UPS or USPS or FedEx). Please contact hello@tarralu.com within 48 hours of receiving your artwork if there is an issue.

Please visit Shipping & Returns for more information.

Intellectual Property

All content and materials on the Website, including but not limited to text, images, graphics, logos, and artwork, are the property of TARRA LU and are protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content from the Website without TARRA LU's prior written consent.

User Conduct

You agree to use the Website only for lawful purposes and in a manner consistent with these Terms and any applicable laws and regulations. You may not engage in any conduct that could damage, disable, or impair the functionality of the Website or interfere with other users' access to the Website.

Affiliate Links

TARRA LU may participate in affiliate marketing and may include affiliate links on the Website. This means that TARRA LU may earn a commission if you make a purchase through these links. However, the presence of affiliate links does not influence the content, topics, or posts made on the Website.

Copyright

All images published on the Website (the “Contents”) are protected by applicable intellectual property laws and are owned by TARRA LU, LLC. TARRA LU grants you a limited right to access and use the Web Site. You may not modify, create a derivative work, display, distribute, or in any way exploit, in whole or in part, any of the Contents without seeking prior written permission from TARRA LU. You are also restricted from using any automated device or manual process to copy, monitor, index, or data mine the contents of the Website.

Please note that TARRA LU retains all rights to all artwork, even those of sold and commissioned original paintings. TARRA LU retains the right to make reproductions of any and all artwork created unless the collector has purchased the full rights to the artwork (this is in addition to simply purchasing the original). TARRA LU is currently not selling full rights to any original paintings. The collector or buyer may not reproduce the artwork in any way without written permission. The collector has the right to display the artwork in their home or business. Artwork may not be resold or reproduced for profit in any way without the artist’s written permission.

Disclaimer

The information provided on the Website is for general informational purposes only. TARRA LU makes no representations or warranties of any kind, express or implied, about the accuracy, reliability, or completeness of the content on the Website. Your use of the Website is at your own risk.

Limitation of Liability

In no event shall TARRA LU be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with your use of the Website or the content on the Website. This includes, but is not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses.

Modifications

TARRA LU reserves the right to modify or revise these Terms at any time without notice. By continuing to use the Website after any such changes, you agree to be bound by the revised Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the state of North Carolina, United States, without regard to its conflict of law provisions.

Contact Information

If you have any questions or concerns about these Terms, please contact TARRA LU at info@tarralu.com.